Salesforce Consulting

Let's Build Your Salesforce Solution

Helping clients leverage the Salesforce platform for growth and strategic management.

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Improving Business Process

Webfactory Solutions provides guidance to organizations and businesses to help them replace inefficient business processes, isolated software packages and data silos with streamlined business processes managed by an organization-wide, enterprise-level software system and centralized high-quality data for insight and revenue growth

Missing Pieces?

Let us help you put all of the pieces of your business in place. Whether the piece you need is eCommerce, CRM, Service Desk, or most of the puzzle. Together we will design a strategy that works for you.

Serving the Non Profit and Small Business Community

The Non Profit and Small Business communities need to make every dollar count. That's where we come in. Our goal is to design a cost effective solution so you can continue to grow your business.

Data Services

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Salesforce

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The Straight Scoop From Our Clients...

"Working with Shelley and her team has been amazing. Our human services organization uses Salesforce and NSPS to track all organizational data - from volunteer and donation information to food bank visits and affordable houses. Shelley assisted us in making the transition from Classic to Lightning, and in the process streamlined and optimized more than we ever knew was possible. We joke that we had a Ferrari and were driving it like a Camry until Shelley came along. She is a Salesforce expert, is super responsive, and communicates easily with even the most reluctant Salesforce adopters. We’d wholeheartedly recommend her to other small nonprofits looking to get the most out of Salesforce."
Kaylin Bettinger, Executive Director, Upper Valley MEND

"Shelley is deft and masterful with software, and we recommend her to anyone needing software solutions. At The Arc Eastern Connecticut we recently selected Webfactory Solutions to implement Salesforce Non Profit Success Pack CRM. As our needs increased for advanced data capture methods, fundraising and grant management capabilities, effective engagement tracking, and more robust and complex reporting requirements, we turned to the Salesforce Non Profit Success Pack cloud solution. Webfactory Solutions successfully provided a comprehensive, customized implementation of the Salesforce NPSP solution to deliver the functionality we needed for our organization. Webfactory is very easy to work with, and they get the job done right."
Kathleen Stauffer, CEO The Arc Eastern Connecticut

"We hired Shelley Wardwell with Webfactory Solutions to manage our migration from Salesforce Classic to Salesforce Lightning. She worked with our internal Salesforce Admin team and an additional contractor to manage the entire project. Not only did she handle the standard SF OOB migration but she made sure that all 3rd party managed packages and customizations would work as expected in Lightning. We have a fairly complex environment with a lot of customization and managed packages installed and the project was delivered on time and well under budget. She also fully trained our internal Salesforce Admin team (team of 4) so that they could continue to support our Salesforce org independently. Webfactory Solutions has performed several data migrations for Nintex and all have gone very smoothly.."
Susan Johnson, Salesforce Administrator, Nintex

"Our small nonprofit decided to make the transition to Salesforce last year. We had outgrown our startup tools, which became unwieldy and difficult to glean. We needed to manage our data better and make the most of it by streamlining and integrating it into our systems and reports. Referred by a trusted colleague, Webfactory Solutions [Shelley] successfully led us through the process in a timely and efficient way that worked with our organization's schedules/calendars/timeline to transition to Salesforce. Shelley got to know our organization (almost as well as we do!) in order to customize and implement Salesforce Non Profit Success Pack. Greatly appreciated her one-on-meetings, breadth and depth of knowledge, consistent communication, advice & guidance, training sessions, and tweaking along the way to finally be able to input, manage and leverage our data. Shelley goes above and beyond!"
Wendy Bury, CEO, Southeastern CT Cultural Coalition

Shelley was the ultimate professional. From the first call through the project handoff, she communicated fully and was proactive in every aspect. She maximized our interactions and positioned every decision with data. There was never a point where I felt the wheels spinning. Without hesitation, I would engage with Shelley again.
Dennis Chyba, CEO, Adcieo

Shelley at Webfactory Solutions was supportive, patient with our many questions, considerate of our concerns, efficient with our time and her teams time, and a great source for guidance and advice. We are eager for our next stage of learning and implementation with Webfactory Solutions and Shelley!
Amy Wynn, Executive Director, American Mural Project